“Hello!I just wanted to tell you that you do an incredible job keeping this place clean,” I told the maintenance man in the mall:“good court.” I think I shocked him. He looked up, and pausing for a moment, said, “Well, thank you. I really appreciate1 that.”
I believe he did.
I’ve done this all my life. I go out of my way to make ament2 to someone or to break an awkward3 silence in a moment that finds us speechless. Ipliment people for their work who are normally taken for granted, overlooked, by-passed